Privacy Policy

Privacy Policy for BuruOps Intelligence

Effective Date: July 1, 2025

1. Introduction

Welcome to BuruOps Intelligence (“we”, “our”, “us”). We are a data intelligence solutions company committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at buruops.com (the “Site”) or engage with our services.

We process your personal data in compliance with the UK General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Who We Are

BuruOps Intelligence is a data intelligence solutions company.

Contact Email: solutions@buruops.com

Registered Address: Woking, Surrey, England

3. What Data Do We Collect?

We may collect and process various types of personal data, including:

  • Identity Data: Name, title.
  • Contact Data: Email address, telephone number (+44 7459 190198), address (Woking, Surrey, England).
  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
  • Inquiry Data: Information you provide when submitting inquiries through contact forms, email, or direct messages on our social media platforms.
  • Service-Related Data: Information necessary to provide our consulting services, which may include details related to your business operations, data structures, and technical environment.

4. How Do We Collect Your Data?

We collect data from you in the following ways:

  • Direct Interactions: You may give us your Identity and Contact Data by filling in forms on our website (e.g., contact form, data request form), by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
    • Enquire about our services.
    • Request a consultation.
    • Subscribe to our newsletters or updates.
    • Submit a data request via our GDPR form.
    • Provide feedback or contact us.
  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data and Usage Data about your equipment, Browse actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
  • Third Parties: We may receive personal data about you from various third parties suchs as analytics providers (e.g., Google Analytics).

5. How Will We Use Your Data?

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To respond to your inquiries and requests for information or consultations.
  • To provide and deliver the services you have engaged us for.
  • To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
  • To improve our website, services, marketing, customer relationships, and experiences.
  • To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
  • For marketing purposes, where you have given your consent (e.g., newsletters).
  • To comply with legal or regulatory obligations.

6. Our Lawful Bases for Processing Your Data

We rely on the following lawful bases for processing your personal data:

  • Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: Processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Consent: You have given clear consent for us to process your personal data for a specific purpose (e.g., for marketing). You have the right to withdraw consent at any time.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

7. How Do We Store Your Data?

We take the security of your data seriously. We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

We retain personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. We typically retain client engagement data for 6 years after contract completion to meet legal and accounting obligations.

8. Marketing

We may send you marketing communications if you have specifically opted-in to receive them. You have the right to withdraw your consent to marketing at any time by contacting us directly or by using the unsubscribe link in our marketing emails.

9. Sharing Your Data

We may share your personal data with:

  • Service Providers: Third-party service providers who perform services on our behalf (e.g., website hosting, email services, analytics providers, payment processors). These service providers are legally bound to protect your data and only use it for the purposes we specify.
  • Professional Advisers: Lawyers, bankers, auditors, and insurers who provide professional services to us.
  • Regulators & Authorities: HMRC and other regulatory authorities where we are legally required to do so.
  • Third Parties for Business Transfers: If we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

10. International Transfers

We generally do not transfer your personal data outside the UK or European Economic Area (EEA). However, some of our third-party service providers may operate outside the UK/EEA. If your data is transferred outside the UK/EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK government or European Commission.
  • Where we use certain service providers, we may use specific contracts approved by the UK or European regulators which give personal data the same protection it has in the UK/EEA.

11. Your Data Protection Rights (Under UK GDPR)

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data (commonly known as a “data subject access request”).
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data (the “right to be forgotten”).
  • Object to processing of your personal data where we are relying on a legitimate interest.
  • Request restriction of processing of your personal data.
  • Request the transfer of your personal data to you or to a third party.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the details in Section 14.

12. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

13. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.

14. How to Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise any of your rights, please contact us at:

Email: solutions@buruops.com

Phone: +44 7459 190198

Address: Woking, Surrey, England

15. How to Contact the Appropriate Authority

If you have a complaint about how we handle your data, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

ICO Website: www.ico.org.uk

ICO Helpline: 0303 123 1113