Terms of service

Terms of Service for BuruOps Intelligence

Effective Date: July 1, 2025

1. Introduction

Welcome to buruops.com (the “Website”), owned and operated by BuruOps Intelligence (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our Website and the consulting services we provide (the “Services”).

By accessing or using the Website or engaging our Services, you agree to be bound by these Terms and our Privacy Policy and Cookie Policy. If you do not agree to these Terms, please do not use our Website or Services.

2. Description of Services

BuruOps Intelligence provides expert consulting services in areas including, but not limited to, Data Science & Engineering, Machine Learning & AI, Cloud & DevOps, Software Development, and Cybersecurity & Digital Forensics. The specific scope, deliverables, timelines, and fees for any project will be outlined in a separate Statement of Work (SoW) or formal proposal, which, once accepted by both parties, will form part of the agreement governing that specific engagement.

3. Client Obligations

As a client engaging our Services, you agree to:

  • Provide accurate, complete, and timely information, data, and access to systems as reasonably required for us to perform the Services.
  • Make timely decisions and provide necessary approvals.
  • Ensure that all materials and information provided to us do not infringe on any third-party rights, including intellectual property rights.
  • Comply with all applicable laws and regulations in relation to your receipt of the Services.
  • Make payments for Services as per the agreed-upon payment terms.

4. Payment Terms

Fees for our Services will be as agreed upon in the respective Statement of Work (SoW) or proposal. Unless otherwise specified:

  • Invoices will be issued [e.g., monthly / upon completion of milestones / upon project completion].
  • Payments are due within [e.g., 14 / 30] days of the invoice date.
  • We reserve the right to charge interest on overdue invoices at a rate of [e.g., 8]% per annum above the Bank of England base rate.
  • Services may be suspended or terminated for non-payment.

5. Intellectual Property

  • Client Materials: All intellectual property rights in any materials provided by the Client to BuruOps Intelligence for the purpose of the Services shall remain with the Client.
  • BuruOps Intelligence Materials: All intellectual property rights in any pre-existing methodologies, tools, software, or other materials developed or owned by BuruOps Intelligence prior to or independently of the specific engagement shall remain with BuruOps Intelligence.
  • Project Deliverables: Unless otherwise agreed in the SoW, upon full and final payment for the Services, all intellectual property rights in the specific deliverables created solely for the Client under the SoW shall be assigned to the Client.

6. Confidentiality

Both parties agree to keep confidential all information, whether written or oral, concerning the business, finances, affairs, and services of the other party which is obtained through or in connection with the Services, except for information that is publicly known or required to be disclosed by law. This obligation of confidentiality shall survive the termination of these Terms.

7. Limitation of Liability

To the maximum extent permitted by law, BuruOps Intelligence shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Services; (b) any conduct or content of any third party on the Services; (c) any content obtained from the Services; and (d) unauthorized access, use or alteration of your transmissions or content. In no event shall the aggregate liability of BuruOps Intelligence exceed the amount paid by you, if any, for accessing or using our Services in the twelve (12) months preceding the claim.

8. Indemnification

You agree to indemnify and hold harmless BuruOps Intelligence and its officers, directors, and employees from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Website or Services, or your violation of these Terms.

9. Term and Termination

These Terms shall remain in full force and effect while you use the Website. For Services, the term will be defined in the respective SoW. Either party may terminate an SoW or these Terms if the other party commits a material breach of these Terms and fails to remedy that breach within [e.g., 30] days of written notice.

Upon termination, all outstanding fees become immediately due. Clauses which by their nature should survive termination (e.g., confidentiality, intellectual property, limitation of liability) shall remain in effect.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Both parties agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).

11. Dispute Resolution

In the event of a dispute arising out of or in connection with these Terms, both parties agree to first attempt to resolve the dispute informally through direct communication. If the dispute cannot be resolved informally, the parties agree to consider mediation as a means of dispute resolution before resorting to litigation.

12. Force Majeure

Neither party shall be liable for any delay or failure to perform its obligations under these Terms caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, epidemics, pandemics, or shortages of transportation, facilities, fuel, energy, labour or materials.

13. Changes to These Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least [e.g., 30] days’ notice prior to any new terms taking effect. By continuing to access or use our Website or Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Website and Services.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: solutions@buruops.com

Phone: +44 7459 190198

Address: Woking, Surrey, England

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

16. Entire Agreement

These Terms, together with any accepted Statement of Work or proposal, constitute the entire agreement between you and BuruOps Intelligence regarding your use of the Website and Services, and supersede and replace any prior agreements, oral or otherwise, regarding the Services.